Do You Have Questions?
We have the answers for you. Below you will find answers to the most common questions you may have on our Casino Nights. Please feel free to contact us should you have any further questions.
How long have you been in business, SPECIFICALLY CREATING CASINO THEME PARTIES?
SERU has been creating Casino Themed Parties since 1993.
Can you provide a list of references?
Do you have pictures of exact and actual equipment that you will be bringing to my event?
Pictures of the equipment is available upon request.
Are Casino Parties Legal?
Yes, it’s all in fun, with no “REAL” gambling involved. Your guests can wager with funny money and have a chance to win prizes based on their winnings. Guests of any age are allowed to play.
How long does a typical casino party last?
All of our pricing is based upon 3 hours of actual casino time. Additional hours are available at a pro–rated cost.
How much space do I need?
100 sq. ft. per game will allow for tables, guests and walkways.
How does a casino party work?
Guests are given a “Gaming Chip” worth $2,000 which they can exchange at any casino party table for chips. They can play at their favorite table or move from table to table throughout the event. If the guests do not know how to play the game, our friendly and professional dealers will be happy to explain it to them to ensure everyone learns, has fun and experiences the festive casino party atmosphere. At the end of the evening guests can turn in their chips for drawing tickets for a chance to win prizes provided by the event host/hostess.
How many gaming tables will I need for my event?
We normally recommend 1 game for every 10 guests.
Blackjack, Let–It–Ride Poker, 3 Card Poker, Caribbean Stud, Pai–Gow Poker, and Casino War = 7 players
Texas Hold’em Poker = 10 players
Roulette = 8 players
Small Craps = 8 – 12 players
Large Craps = 16-20 players
How long have you been in business and are you insured?
SERU has been providing exciting casino party entertainment since 1993 and is one of the oldest, most experienced, and most trusted casino party companies not only in Wisconsin & Illinois, but we offer our services in other states as well upon request. We carry General Liability Insurance of $2,000,000, and provide Certificates and Accords for all of our events.
Does SERU provide chairs for the casino gaming tables?
Yes and No. With the exception of Texas Hold’em Poker, our tables are made to be used in either the stand–up or sit down position for the players. Normally the venues will provide the chairs for the event if needed, however we do offer the ability to rent chairs that will accommodate the equipment if needed. Please call us directly to check the availability of the chairs.
Do we need to tip the dealers?
Gratuities are not included in the pricing but tips are greatly appreciated. As with any service or entertainment worker tipping is based upon your level of satisfaction.
Do I need to provide prizes for casino night?
No, but your guests will enjoy themselves a lot more if they feel like they have something to play for. Typical casino night prizes include gift cards, electronic gadgets, bottles of wine, movie tickets, etc.
Do guests need to be 21 to play?
No. Since there is no actual gambling involved guests of any age can play. As a matter of fact we do many high school graduation parties, youth group fun nights and kids birthday parties.
What is your booking policy?
A signed contract and 50% down payment non–refundable deposit to hold your casino night reservation, equipment and staffing. Balance is due the night of the event. Accept- able forms of payment include: Check, Paypal, and all major credit cards.
What are your cancellation and change policy?
Deposits are non–refundable. That said, we know unforseen circumstances do arise from time to time. Please notifiy us as soon as you know there may be an issue. Our team of creative thinkers is there to help with solutions.
Changes to the event or equipmment or- dered must be done in writing at least 21 days in advance of the event.
When do your deliver, set up, breakdown and remove your casino equipment?
We deliver and will have the casino table setup complete 1 hour prior to the actual start of the casino event in most cases. Early setup must be arranged ahead of time and additional charges may apply. Tear down of the equipment begins at the end of the casino portion of the event unless prior arrangements have been made.
What areas do you serve?
SERU Has its Headquarters in Milwaukee, WI. Service areas are typically the Midwest, but will travel outside our service area upon request.
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